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Replacement first
If a tool you bought isn’t working, contact support. We will replace or fix it.
When a refund is possible
A refund is possible only if both are true: you request it within 24 hours of purchase, and the tool isn’t working.
We don’t give refunds for change of mind or personal preference (for example, “I don’t want this anymore”), or after 24 hours from purchase.
Approved refunds are paid after deducting applicable vendor, service-provider and payment charges, which vary by the account or subscription purchased.
Not covered
- Problems caused by breaking the fair-usage rules in the Terms of Service, such as sharing access or changing account settings.
- Reports about tools that are working. Please only report the tool that isn’t working, because extra logins can trigger the provider’s IP limit.
How to request help
Email contactdesibundle@gmail.com. Support hours are 9 AM–7 PM IST. Include your order ID, billing email, the tool name and a screenshot of the problem.
Refund method and timeline
Approved refunds are paid back to the original payment source and processed as soon as possible after approval.