Privacy Policy

Who we are

DesiBundle (desibundle.com) is operated by Desibundles LLC, Bangalore, Karnataka, India. In this policy, “we”, “us” and “our” mean DesiBundle.

Information we collect

• Order and account details: name, email address, phone number and billing details you enter at checkout or in your account.
• Messages: what you send us through the contact form, email or WhatsApp.
• Payment information: payments by UPI, cards or crypto are handled by the payment provider. We receive the payment status and reference, not your full card details.
• Technical data: IP address, browser and device type, and cookies needed for the cart, login and site security.

How we use it

• To process orders and email your access details.
• To give support, replace or fix tools, and handle refund requests.
• To enforce fair usage and prevent account sharing, abuse and fraud.
• To keep the site working and secure.

We do not sell your personal information.

Cookies and services we use

We use cookies that the site needs to work (cart, checkout, login, security). You can block cookies in your browser, but the cart and checkout may stop working.

We also use these services, which may set cookies or process technical data such as your IP address:

• Google Site Kit / Google Analytics: visit statistics such as pages viewed, device type and approximate location.
• Jetpack: site statistics, performance and security features.
• Wordfence: firewall and login security. It logs IP addresses and requests to block attacks.
• Cloudflare Turnstile: spam and bot protection on forms.
• WooCommerce: cart, checkout, orders and your account.
• WPForms: stores what you submit through our contact form.

Sharing

We share information only with services needed to run the store, such as payment providers, email delivery, hosting and the services listed above (Google, Jetpack, Wordfence, Cloudflare), or when the law requires it.

How long we keep it

We keep personal information for as long as needed for orders, legal, tax and support purposes.

Your choices

You can ask us to access, correct or delete your personal information. Some order records may need to be kept for legal or accounting reasons.

Contact

Privacy questions: Email contactdesibundle@gmail.com. Support hours are 9 AM–7 PM IST.